Terms of Use

1. Introduction

These Terms of Use govern access to and use of www.gais37.com ("Website"), operated by GAIS37 (Pty) Ltd, trading as GAIS37 ("GAIS37", "we", "us" or "our").

By accessing or using the Website, you agree to these terms to the extent permitted by applicable law. If you do not agree, please discontinue use.

These terms apply to the Website. Services, software licences and commercial engagements are governed by their respective agreements.

2. Website content

The Website provides general information about GAIS37 and our capabilities, solutions and services.

We take reasonable care to maintain accurate and current information. However, content may contain errors or become outdated. Subject to applicable law, we do not guarantee its completeness, accuracy or suitability for your particular requirements.

Website content does not constitute legal, financial, regulatory or other professional advice. Obtain appropriate advice before relying on it for a specific decision.

We may update, remove or change Website content as our business and offerings develop.

3. Services and demonstrations

Information on the Website does not, by itself, constitute a binding offer or a commitment to deliver particular services or results.

The scope, pricing, responsibilities and conditions of any engagement will be set out in the applicable agreement accepted by the parties. Submitting an enquiry or requesting a demonstration does not create a service agreement.

Demonstrations, prototypes, sample dashboards and scenarios may use fictional, synthetic or anonymised information. Unless expressly stated otherwise, they illustrate possible capabilities and do not represent a live customer deployment, customer endorsement or guaranteed outcome.

AI-generated outputs may contain inaccuracies and should be independently verified before use in significant decisions.

4. Acceptable use

You may use the Website for lawful purposes, including learning about GAIS37 and evaluating our services.

You must not:

• Attempt unauthorised access to systems, accounts or information.
• Introduce malicious software or disrupt the Website.
• Submit unlawful, defamatory, threatening, misleading or infringing material.
• Impersonate another person or misrepresent your authority.
• Infringe the privacy or intellectual property rights of others.
• Extract or reproduce Website content at scale without permission, except for ordinary search-engine indexing or where permitted by law.

We may restrict access or remove submitted material where reasonably necessary to address misuse, security risks or legal obligations.

5. Intellectual property

Unless otherwise indicated, the Website's text, photographs, graphics, designs, documents and other materials belong to GAIS37 or are used with permission from their owners.

You may view, download and print content made available for that purpose for personal use or internal business evaluation. You must retain ownership notices and acknowledge the source.

Other copying, modification, distribution, publication or commercial exploitation requires the relevant rights holder's written permission, unless permitted by law.

No right to use GAIS37's name or logo is granted by accessing the Website. Third-party trademarks remain the property of their respective owners.

6. Information you submit

You are responsible for ensuring that information you submit is accurate and that you have authority to share it.

You retain ownership of your submissions. You permit GAIS37 to use them as reasonably necessary to respond to your request or provide an agreed service, subject to applicable law and confidentiality obligations.

Do not submit passwords, access credentials or sensitive documents through general enquiry forms. Contact us to arrange an appropriate secure channel.

Although we take reasonable security measures, internet communications cannot be guaranteed to be completely secure.

7. External websites

The Website may contain links to third-party websites. We do not control their content, availability, security or privacy practices.

A link does not, by itself, imply endorsement or affiliation. Your use of an external website is subject to that operator's terms and policies.

You may link to publicly accessible pages of our Website provided you do not misrepresent your relationship with GAIS37 or imply an endorsement we have not given.

8. Privacy

We process personal information in accordance with our Privacy Policy and applicable data protection law, including the Protection of Personal Information Act 4 of 2013.

Please read our Privacy Policy for information about collection, use, disclosure, retention and your rights.

Using the Website or accepting these terms does not automatically constitute consent to direct marketing or other processing requiring separate consent.

9. Availability and liability

This section limits GAIS37's liability. Please read it carefully.

We take reasonable steps to maintain the Website but cannot guarantee uninterrupted access, error-free operation or complete protection against security threats. Access may be suspended for maintenance, security or reasonable operational needs.

To the extent permitted by applicable law, GAIS37 will not be liable for indirect or consequential loss arising from use of, or inability to use, the Website, including consequential loss of profits, business opportunities or anticipated savings.

Nothing in these terms excludes liability for fraud, wilful misconduct, gross negligence or liability that cannot lawfully be excluded. Your statutory rights and remedies remain unaffected.

Liability relating to services supplied by GAIS37 is governed by the relevant service agreement and applicable law.

10. Changes to these terms

We may revise these terms from time to time. Updated terms will be published on the Website with a revised date and will apply prospectively.

Where required by law, we will provide additional notice or obtain agreement to material changes. Changes to these terms do not amend an existing service agreement.

11. Governing law and general provisions

These terms are governed by South African law. Disputes may be referred to a South African court with competent jurisdiction, without restricting any mandatory right to approach a regulator, ombud or other competent body.

If any provision is unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

A delay in enforcing a right does not, by itself, constitute a waiver of that right.

12. Contact details

For enquiries about these terms, contact:

Registered company: GAIS37 (Pty) Ltd
Trading name: GAIS37
Registration number: 2020/102683/07
Physical address: Sandton, Gauteng, South Africa
Email: info@gais37.com
Telephone: +27 84 658 2521
Website: www.gais37.com